Airport Finalists

Best airport for customer service:

WINNER:

• Tokyo Haneda International Airport (HND)

Finalists :

• Abu Dhabi (AUH)
• Delhi (DEL)
• Hamad International Airport (DOH) in partnership with Qatar Duty Free
• Seoul Incheon (ICN)
• Singapore Changi (SIN)
• Tokyo Haneda (HND)

Best digital and social media offer:

WINNER:

• Hong Kong International Airport (HKG)

Finalists :

• Abu Dhabi (AUH)
• Hamad International Airport (DOH) in partnership with Qatar Duty Free
• Hong Kong (HKG)
• Seoul Incheon (ICN)
• Singapore Changi (SIN)

Best airport for ‘sense of place’:

WINNER:

• Vancouver International Airport (YVR)

Finalists :

• Amsterdam Schiphol (AMS)
• Dubai (DXB) in partnership with Dubai Duty Free
• Singapore Changi (SIN)
• Tokyo Narita (NRT)
• Vancouver (YVR)

Best airport for retail environment:

WINNER:

• Singapore Changi Airport (SIN)

Finalists :

• Abu Dhabi (AUH)
• Dubai (DXB) in partnership with Dubai Duty Free
• Hamad International Airport (DOH) in partnership with Qatar Duty Free
• Hong Kong (HKG)
• Singapore CHANGI (SIN)
• Tokyo NARITA (NRT)

Best airport voted by millennials:

WINNER :

• Tokyo Narita International Airport (NRT)

Finalists :

• Dubai (DXB) in partnership in Dubai Duty Free
• Hamad International Airport (DOH) in partnership with Qatar Duty Free
• Los Angeles (LAX)
• Singapore CHANGI (SIN)
• Tokyo Narita (NRT)

Best F&B offer at an airport:

WINNER:

• Kansai International Airport (KIX)

Finalists :

• Hamad International Airport (DOH)
• Kansai (KIX)
• Seoul Incheon (ICN)
• Tokyo Haneda (HND)

Best Sustainable Airline, Airport & Cruise Retail:

WINNER:

• Starboard Cruise Services

Finalists :

• Biosfera
• Edmonton International Airport
• Salvador Bahia Airport
• Sharjah Airport Authority
• Starboard Cruise Services
• Vancouver Airport Authority