Best airport for customer service

WINNER

Tokyo Haneda International Airport (HND)

Finalists

Abu Dhabi (AUH)

Delhi (DEL)

Hamad International Airport (DOH) in partnership with Qatar Duty Free

Seoul Incheon (ICN)

Singapore Changi (SIN)

Tokyo Haneda (HND)

Best digital and social media offer

WINNER

Hong Kong International Airport (HKG)

Finalists

Abu Dhabi (AUH)

Hamad International Airport (DOH) in partnership with Qatar Duty Free

Hong Kong (HKG)

Seoul Incheon (ICN)

Singapore Changi (SIN)

Best airport for ‘sense of place’

WINNER

Vancouver International Airport (YVR)

Finalists

Amsterdam Schiphol (AMS)

Dubai (DXB) in partnership with Dubai Duty Free

Singapore Changi (SIN)

Tokyo Narita (NRT)

Vancouver (YVR)

Best airport for retail environment

WINNER

Singapore Changi Airport (SIN)

Finalists

Abu Dhabi (AUH)

Dubai (DXB) in partnership with Dubai Duty Free

Hamad International Airport (DOH) in partnership with Qatar Duty Free

Hong Kong (HKG)

Singapore CHANGI (SIN)

Tokyo NARITA (NRT)

Best airport voted by millennials

WINNER

Tokyo Narita International Airport (NRT)

Finalists

Dubai (DXB) in partnership in Dubai Duty Free

Hamad International Airport (DOH) in partnership with Qatar Duty Free

Los Angeles (LAX)

Singapore CHANGI (SIN)

Tokyo Narita (NRT)

Best F&B offer at an airport

WINNER

Kansai International Airport (KIX)

Finalists

Hamad International Airport (DOH)

Kansai (KIX)

Seoul Incheon (ICN)

Tokyo Haneda (HND)

Best Sustainable Airline, Airport & Cruise Retail

WINNER

Starboard Cruise Services

Finalists

Biosfera

Edmonton International Airport

Salvador Bahia Airport

Sharjah Airport Authority

Starboard Cruise Services

Vancouver Airport Authority